Founded in 1991, Concentra Solutions is a provider of 3rd party quality assurance and sales verification services for contact centers. We partner with internal and outsourced contact centers to provide insights and recommendations to drive performance and operational improvements.

Concentra Solutions, Inc. and PharmaCentra, LLC Celebrate Winter 2018 Graduates

      Nine Employees Graduated from SGTC and GSW Americus, Georgia — December 20, 2018 Concentra Solutions, Inc., and PharmaCentra, LLC extend congratulations to the Winter 2018 graduates of South Georgia Technical College (SGTC), Georgia Southwestern State University (GSW), and Georgia Southern University (GSU). Higher education in Sumter County is the shared goal of…

3 Strategies To Strengthen PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) has not addressed the overwhelming potential for compliance and HIPPA violations in the age of personal communication devices. This incredible oversight demands that businesses create their own methods of maintaining PCI DSS compliance, or subsequently be fined penalties in a range from $5,000 to $100,000 per…

Donation to South Georgia Technical College Fund

PharmaCentra, LLC and Concentra Solutions, Inc., made a donation to the South Georgia Technical College Foundation recently to provide scholarship opportunities to its current employees enrolled at South Georgia Technical College (SGTC). PharmaCentra and Concentra Solutions’ CEO Dan Berman said the catalyst for the program stems from the companies’ desire to reward ‘the radical resourcefulness…