Dan Berman
Founder, Chairman and CEO
Dan has created and managed successful teleservices and customer relationship management programs for Fortune 100 companies for over 25 years.
Beth Holt
Chief Operating Officer
Beth has over 30 years of executive experience focused within business process outsourcing, maximizing the profitability and effectiveness of the business, development of management teams, and growth of client relationships.
Marshall Ogen
VP of Business Strategy
Marshall has over 20 years of experience in the contact center and outsourced quality assurance sectors with mid-size and Fortune-500-size organizations.
Rica Askew
VP of Sales & Marketing
Rica has more than 20 years of project management, operations and call center management, as well as extensive marketing and sales experience.
Kim Christmas
VP of Human Resources, CCO
Kim has over 20 years of employee benefits and human resources experience and strategically directs all of the people functions of the company.
Bill Hockensmith
VP of Global Contact Centers
Bill is an innovative leader with extensive experience within the Information Technology industry and has the skills to drive business growth and capitalize on new revenue potential.