Dan Berman Concentra Solutions CEO

Dan Berman

Founder, Chairman and CEO

Dan has created and managed successful teleservices and customer relationship management programs for Fortune 100 companies for over 25 years.

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Beth Holt

Chief Operating Officer

Beth has over 30 years of executive experience focused within business process outsourcing, maximizing the profitability and effectiveness of the business, development of management teams, and growth of client relationships.


Marshall Ogen

VP of Business Strategy

Marshall has over 20 years of experience in the contact center and outsourced quality assurance sectors with mid-size and Fortune-500-size organizations.


Rica Askew

VP of Sales & Marketing

Rica has more than 20 years of project management, operations and call center management, as well as extensive marketing and sales experience.


Kim Christmas

VP of Human Resources, CCO

Kim has over 20 years of employee benefits and human resources experience and strategically directs all of the people functions of the company.


Bill Hockensmith

VP of Global Contact Centers

Bill is an innovative leader with extensive experience within the Information Technology industry and has the skills to drive business growth and capitalize on new revenue potential.